6 Activities that Influence Change Success

by | Aug 17, 2016 | Insights

Organizations with highly effective ‪communication and ‪change management practices are more than twice as likely to significantly outperform their peers. Here are six activities that influence overall change success.

Six Activities that Influence Change SuccessLeading

Put together the right team for your change initiative and make sure you have support for top organizational leaders. Here are 10 Principles of Leading Change Management from strategy+business.

Communicating

People fear change. How can you overcome this? Plan to communicate… a lot. Simple, clear messages can overcome the fear of the unknown. Employees need to know what’s changing and when, why the change is happening (and how it fits into the bigger picture, i.e. the business strategy) and the process to execute the change, including a timeline or milestones. Repeat your key messages often throughout all of your various channels. Clarity, simplicity and consistency are key.

Listening

Listening to your stakeholders, and letting them know you’re acting on their feedback, is an important part of building trust. You can include listening into your transformation planning in different ways and at different times throughout the process. Hold focus groups, survey or poll employees to support your need for the change and get suggestions for what’s working or what improvements could be made. Test the new process, program or idea with a group of people before rolling it out. And ask for feedback after the change has been announced and/or after it’s happened. What questions and concerns do your stakeholders have? How are you addressing those concerns?

Measuring

Remember to include measurable goals in your transformation plan — goals can be monetary savings, actions your stakeholders have to take or a culture shift. Make sure to revisit these goals throughout the transformation.

Involving

Think about who needs to know what’s happening and who is indirectly affected by the change. Who should be part of the change team, who needs to support the initiative, who needs to be in the know though they’re not directly involved and which external stakeholders need to know?

Sustaining

Some change initiatives are short and fairly simple, and others are years and years in the making. In either situation, adjust the plan as needed. Stay focused on the outcome. Return to your goals. Repeat your key messages over and over.

For more information on engagement and change programs, email me at kerrigan@on-the-same-page.com.

Kerrigan West

Kerrigan West

Kerrigan has more than a decade of experience in internal and crisis communication. She keeps the audience perspective top of mind along with meeting high-level business objectives.

You may also like…

Are You Ready for a Change?

Are You Ready for a Change?

How do you know when you are ready for a change? Sometimes we need a process to determine why, when and how. Check out this article for your roadmap.

Your Brain on Change

Your Brain on Change

Our brains are wired to keep us out of danger. This usually means avoiding change. But what if we could edit the code so our brains interpret change as opportunity instead of threat?

6 Skills Parenthood Taught Me About Leadership

6 Skills Parenthood Taught Me About Leadership

It is simply amazing how deeply effective deliberately changing our perspective can be when addressing big challenges. Read on for tips you can use to shift your perspective — anytime, anywhere!

Are You Ready to Seriously Amp Up
Your Impact as a Leader?

Share This